{"id":976,"date":"2025-06-20T09:59:04","date_gmt":"2025-06-20T02:59:04","guid":{"rendered":"https:\/\/sofavinacom414.mbws.vn\/chinh-sach-hoan-tien-va-tra-hang"},"modified":"2025-06-20T09:59:04","modified_gmt":"2025-06-20T02:59:04","slug":"chinh-sach-hoan-tien-va-tra-hang","status":"publish","type":"page","link":"https:\/\/sofavina.com\/en\/chinh-sach-hoan-tien-va-tra-hang","title":{"rendered":"Ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n v\u00e0 tr\u1ea3 h\u00e0ng"},"content":{"rendered":"Sofavina  \u2013 Think Sofa, Think Sofavina lu\u00f4n cam k\u1ebft giao \u0111\u1ebfn kh\u00e1ch h\u00e0ng nh\u1eefng s\u1ea3n ph\u1ea9m m\u1edbi 100%, trong t\u00ecnh tr\u1ea1ng t\u1ed1t nh\u1ea5t, nguy\u00ean \u0111ai nguy\u00ean ki\u1ec7n v\u00e0 ch\u00ednh x\u00e1c \u0111\u1ea7y \u0111\u1ee7 theo \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u1eb7t. Nh\u1eefng tr\u01b0\u1eddng h\u1ee3p tr\u1ea3 h\u00e0ng v\u00e0 ho\u00e0n ti\u1ec1n s\u1ebd \u0111\u01b0\u1ee3c xem x\u00e9t nh\u01b0 sau:<\/p>\n<ul class=\"wp-block-list\">\n<li>S\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i, sai lo\u1ea1i s\u1ea3n ph\u1ea9m, thi\u1ebfu s\u1ea3n ph\u1ea9m so v\u1edbi \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1eb7t.<\/li>\n<li>S\u1ea3n ph\u1ea9m b\u1ecb h\u1ebft h\u1ea1n s\u1eed d\u1ee5ng.<\/li>\n<li>S\u1ea3n ph\u1ea9m h\u01b0 h\u1ecfng<\/li>\n<\/ul>\n<p>Th\u1eddi gian \u0111\u1ed5i tr\u1ea3: Trong v\u00f2ng 10 ng\u00e0y.<\/p>\n<h3 class=\"wp-block-heading\"><strong>1. Quy \u0111\u1ecbnh v\u1ec1 th\u1eddi gian th\u00f4ng b\u00e1o v\u00e0 g\u1eedi s\u1ea3n ph\u1ea9m \u0111\u1ed5i tr\u1ea3<\/strong><\/h3>\n<ul class=\"wp-block-list\">\n<li>Th\u1eddi gian th\u00f4ng b\u00e1o \u0111\u1ed5i tr\u1ea3: Trong v\u00f2ng 24h k\u1ec3 t\u1eeb khi nh\u1eadn s\u1ea3n ph\u1ea9m \u0111\u1ed1i v\u1edbi tr\u01b0\u1eddng h\u1ee3p s\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i, h\u01b0 h\u1ecfng.<\/li>\n<li>Th\u1eddi gian g\u1edfi chuy\u1ec3n tr\u1ea3 s\u1ea3n ph\u1ea9m: Trong v\u00f2ng 14 ng\u00e0y t\u1eeb ng\u00e0y nh\u1eadn s\u1ea3n ph\u1ea9m.<\/li>\n<li>Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 g\u1edfi qua \u0111\u01b0\u1eddng b\u01b0u \u0111i\u1ec7n ho\u1eb7c mang s\u1ea3n ph\u1ea9m tr\u1ef1c ti\u1ebfp \u0111\u1ebfn:\n<ul>\n<li>\u0110\u1ecba ch\u1ec9: 178 Long Thu\u1eadn, Long Ph\u01b0\u1edbc, Th\u1ee7 \u0110\u1ee9c, Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong style=\"font-size: 20.16px;\">2. Tr\u01b0\u1eddng h\u1ee3p \u00e1p d\u1ee5ng \u0111\u1ed5i tr\u1ea3<\/strong><\/p>\n<ul class=\"wp-block-list\">\n<li>S\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i k\u1ef9 thu\u1eadt, h\u01b0 h\u1ecfng c\u1ee7a nh\u00e0 s\u1ea3n xu\u1ea5t.<\/li>\n<li>S\u1ea3n ph\u1ea9m h\u1ebft h\u1ea1n s\u1eed d\u1ee5ng ho\u1eb7c c\u00f3 d\u1ea5u hi\u1ec7u \u0111\u00e3 qua s\u1eed d\u1ee5ng.<\/li>\n<li>L\u1ed7i khi giao h\u00e0ng thi\u1ebfu, b\u1ec3 v\u1ee1 tr\u01b0\u1edbc khi \u0111\u1ebfn tay kh\u00e1ch h\u00e0ng.<\/li>\n<li>Giao sai s\u1ea3n ph\u1ea9m.<\/li>\n<\/ul>\n<h3 class=\"wp-block-heading\"><strong>3. \u0110i\u1ec1u ki\u1ec7n \u00e1p d\u1ee5ng \u0111\u1ed5i tr\u1ea3<\/strong><\/h3>\n<ul class=\"wp-block-list\">\n<li>S\u1ea3n ph\u1ea9m c\u00f2n nguy\u00ean v\u1eb9n, \u0111\u1ea7y \u0111\u1ee7 bao b\u00ec, h\u1ed9p, m\u00fat x\u1ed1p, t\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn s\u1eed (n\u1ebfu c\u00f3).<\/li>\n<li>Th\u00f4ng b\u00e1o x\u00e1c nh\u1eadn \u0111\u1eb7t h\u00e0ng, h\u00f3a \u0111\u01a1n VAT (n\u1ebfu c\u00f3).<\/li>\n<li>T\u00ecnh tr\u1ea1ng s\u1ea3n ph\u1ea9m kh\u00f4ng b\u1ecb tr\u1ea7y x\u01b0\u1edbt, n\u1ee9t v\u1ee1, \u1ea9m \u01b0\u1edbt, d\u00ednh h\u00f3a ch\u1ea5t, can thi\u1ec7p s\u1eeda ch\u1eefa.<\/li>\n<li>S\u1ea3n ph\u1ea9m ch\u01b0a c\u00f3 d\u1ea5u hi\u1ec7u s\u1eed d\u1ee5ng (\u0111\u1ed1i v\u1edbi tr\u01b0\u1eddng h\u1ee3p giao sai s\u1ea3n ph\u1ea9m).<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>lu\u00f4n cam k\u1ebft giao \u0111\u1ebfn kh\u00e1ch h\u00e0ng nh\u1eefng s\u1ea3n ph\u1ea9m m\u1edbi 100%, trong t\u00ecnh tr\u1ea1ng t\u1ed1t nh\u1ea5t, nguy\u00ean \u0111ai nguy\u00ean ki\u1ec7n v\u00e0 ch\u00ednh x\u00e1c \u0111\u1ea7y \u0111\u1ee7 theo \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u1eb7t. Nh\u1eefng tr\u01b0\u1eddng h\u1ee3p tr\u1ea3 h\u00e0ng v\u00e0 ho\u00e0n ti\u1ec1n s\u1ebd \u0111\u01b0\u1ee3c xem x\u00e9t nh\u01b0 sau: S\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i, sai lo\u1ea1i s\u1ea3n ph\u1ea9m, thi\u1ebfu s\u1ea3n&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-976","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sofavina.com\/en\/wp-json\/wp\/v2\/pages\/976","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sofavina.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sofavina.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sofavina.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sofavina.com\/en\/wp-json\/wp\/v2\/comments?post=976"}],"version-history":[{"count":0,"href":"https:\/\/sofavina.com\/en\/wp-json\/wp\/v2\/pages\/976\/revisions"}],"wp:attachment":[{"href":"https:\/\/sofavina.com\/en\/wp-json\/wp\/v2\/media?parent=976"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}